Business Plan Example for a Made-to-Order Manufacturing Business (custom machinery and specialty equipment)

 Below is a sample business plan for a hypothetical made-to-order manufacturing company. While the details are illustrative, they provide a solid framework you can tailor to your specific venture. Each section includes typical considerations and assumptions that apply in a made-to-order context.



I designed a financial model template specifically for made-to-order manufacturing. Check out all manufacturing models here.

1. Executive Summary

Business Concept:

  • Name: Precision Custom Manufacturing (PCM)
  • Location: Based in an industrial zone with easy access to transportation and shipping services.
  • Focus: Made-to-order manufacturing of custom metal components and assembly parts for industrial machinery, automotive prototypes, and specialty equipment.

Key Highlights:

  • Offer customized, high-precision parts with quick turnaround.
  • Target niche industries requiring small-to-medium production runs (e.g., medical device companies, automotive R&D, specialized robotics).
  • Emphasize advanced manufacturing techniques (CNC machining, laser cutting, welding, finishing).

Financial Snapshot (Year 1 Projections):

  • Sales Revenue: $1,200,000
  • Gross Profit: $480,000 (40% margin)
  • Net Profit: $120,000 (10% net margin)
  • Breakeven: Month 10

2. Company Description

Legal Structure:
Operating as an S-Corporation (or LLC) to provide liability protection and tax flexibility.

Mission Statement:
To provide high-quality, custom-manufactured components on time and at a competitive price, ensuring client satisfaction through precision and reliability.

Goals & Objectives:

  1. Attain stable monthly production volume within the first six months.
  2. Establish long-term contracts with at least three recurring clients by end of Year 1.
  3. Maintain a gross margin of at least 40%.
  4. Expand machinery capabilities within two years to tap into new markets (e.g., aerospace, consumer product prototyping).

3. Market Analysis

Industry Overview:

  • The made-to-order manufacturing sector is growing, driven by demand for specialized, small-batch runs.
  • Clients often look for suppliers who can produce components quickly and meet strict tolerances.

Target Customers:

  1. Industrial Machinery Builders: Require custom parts for new machine prototypes or replacements.
  2. Automotive R&D Departments: Focus on prototype parts and small batches for concept vehicles.
  3. Medical Device Manufacturers: Need high-precision, often stainless-steel or titanium components with stringent quality standards.

Competitive Analysis:

  • Competitors range from large job shops with broad capabilities to small specialty shops.
  • PCM’s edge lies in short lead times, personalized customer service, and advanced technology (CNC, laser, etc.).

4. Products and Services

Products:

  • Custom Metal Components: Machined parts (aluminum, steel, titanium) with tight tolerances.
  • Sub-Assemblies: Welded, joined, or assembled parts, including finishing (powder coating, anodizing, etc.).
  • Prototyping Services: Rapid turnaround for small batches or one-off designs.

Lead Times:

  • Standard orders (e.g., simpler CNC parts) typically ship within 2–3 weeks from order confirmation.
  • Complex assemblies or those requiring special finishes may have lead times of 4–6 weeks.

Value Proposition:

  • Quick response to RFQs (Request for Quotes).
  • Collaborative design feedback to optimize manufacturability.
  • Quality assurance using industry-standard certifications (ISO 9001, AS9100 if pursuing aerospace).

5. Operations Plan

Location & Facilities:

  • Facility with ~10,000 sq. ft. for production area, storage, and office space.
  • Proximity to raw material suppliers and shipping carriers (rail/truck) is a priority.

Production Process:

  1. Order Confirmation & Design Review
    • Work with client to finalize CAD drawings and specifications.
  2. Material Procurement
    • Order metals and other inputs from established suppliers, typically with 7–10 day delivery.
  3. Manufacturing
    • CNC machining, laser cutting, welding, assembling, finishing.
  4. Quality Control
    • Each batch is inspected for dimensional accuracy, finish, and functionality.
  5. Shipping & Delivery
    • Typically via freight carriers or direct drop-off if local.

Capacity Planning:

  • Initial capacity supports up to 500 small-to-medium parts/units per month.
  • Scalability through shift expansions and potential equipment upgrades.

6. Accounts Payable and Receivable

Note, I built a tool to track payables and receivables.

6.1 Accounts Payable (A/P)

  • Supplier Terms:
    • Average payment term: Net 30 days from invoice date.
    • Some specialized material suppliers may require partial upfront deposits (e.g., 20%) due to costly metals like titanium.
  • Managing Payables:
    • Negotiate extended terms (e.g., Net 45) as production volume grows to ease short-term cash flow.
    • Maintain strong relationships with key suppliers for better credit terms.

6.2 Accounts Receivable (A/R)

  • Customer Terms:
    • Standard term: Net 30 days from invoice date.
    • Large or first-time orders may require a 50% deposit upon order confirmation, with remaining 50% due on completion.
    • Repeat clients in good standing may receive slightly extended terms (e.g., Net 45) to encourage loyalty.
  • Credit Policy:
    • Evaluate new customers for credit risk.
    • Implement tiered deposit structures depending on credit history.
    • Use factoring or invoice financing if cash flow tightens (short-term solution).

7. Cash Flow Planning

Key Considerations:

  1. Working Capital Requirements:
    • Need to finance raw materials (A/P), labor, overhead, and any specialized tooling before receiving customer payments.
    • A line of credit from a bank or an SBA loan can help bridge the gap between purchase of materials and receipt of customer payments.
  2. Cash Flow Gaps:
    • Production lead time (2–3 weeks) plus Net 30 from customers means approximately 6–7 weeks from material purchase to final payment.
    • Proactively manage payment schedules with partial deposits to reduce financing burden.
  3. Seasonality & Production Cycles:
    • Some customers (e.g., automotive R&D) might have cyclical demand aligning with model-year rollouts.
    • Keep a buffer of 2–3 months of operating expenses in the bank.

Sample Month-by-Month Cash Flow (Year 1, Assume $100k Monthly Sales in Steady Months):

MonthSalesCOGS (60%)*Operating Expenses (30%)**Net Cash Flow***
1$60,000$36,000$18,000$6,000
2$80,000$48,000$24,000$8,000
3$100,000$60,000$30,000$10,000
4$100,000$60,000$30,000$10,000
...............
  • *COGS = Direct materials, labor, manufacturing overhead.
  • **Operating Expenses include rent, utilities, SG&A, marketing.
  • ***Net Cash Flow does not factor in timing of receivables/payables intricately, so actual monthly net might vary. You will likely also have debt service to account for (see full financial model to understand a more clear picture of your assumptions).

8. Estimated Financials Based on Assumptions

Below is a simplified snapshot for Year 1:

  1. Revenues: $1,200,000 (averaging $100k per month in steady-state months)
  2. Cost of Goods Sold (COGS): $720,000 (~60% of revenue)
    • Materials and Direct Labor
  3. Gross Profit: $480,000 (40% margin)
  4. Operating Expenses: $360,000 (30% of revenue)
    • Rent, utilities, salaries, marketing, insurance, professional fees
  5. Net Profit (Before Taxes): $120,000 (10% net margin)

Assumptions:

  • Material Costs: Average $30 per kg for steel, $60 for aluminum, $100+ for specialty metals.
  • Labor: Full-time staff of 5–7 skilled machinists, 2 quality inspectors, 1 production manager, 1 administrative assistant.
  • Overhead: Reasonable lease terms for manufacturing space ($5,000/month) plus utilities and insurance.

9. Risk Management
  • Supply Chain Disruptions: Maintain multiple suppliers for each material type.
  • Machinery Breakdowns: Implement preventative maintenance schedules and keep backup capacity if possible.
  • Economic Downturn: Diversify client base across industries to mitigate cyclical downturns.
  • Compliance & Liability: Obtain necessary certifications and insurance to limit exposure.

10. Exit Strategies

1. Acquisition by a Larger Manufacturer

  • As the company builds a strong client roster and proven track record, it could become an attractive acquisition target for larger contract manufacturers or industry competitors.
  • Key factors: well-documented processes, loyal customer base, established brand, and consistent profitability.

2. Management Buyout

  • Current management team or key employees could purchase the founding owners’ stake.
  • This often allows continuity of leadership and maintains long-standing client relationships.

3. Sale to a Private Equity Group

  • Private equity (PE) firms are interested in niche, profitable manufacturing operations.
  • Typically requires consistent earnings and a clear growth path (e.g., new industries, expanded facility).

4. Passing Ownership to Family or Successors

  • If structured as a family business, grooming the next generation or a successor from within for a seamless transition.

11. Conclusion

Precision Custom Manufacturing aims to capitalize on the growing demand for specialized, short-run manufacturing services. By maintaining a competitive lead time, rigorous quality, and strong customer relationships, the company can achieve sustainable profitability. With prudent financial management—especially around accounts payable/receivable and cash flow—PCM can minimize liquidity risks. Over time, building a solid reputation and stable cash flows will position the company for a profitable exit or continuation strategy.


Next Steps / Action Items

  1. Finalize Funding: Secure a line of credit or an SBA-backed loan to cover working capital in the initial months.
  2. Set Up Supplier Agreements: Negotiate favorable terms and MOQs (minimum order quantities).
  3. Implement ERP System: Streamline order tracking, scheduling, and financial reporting.
  4. Marketing & Sales Efforts: Target trade shows, online advertising (LinkedIn, industry journals), and direct outreach to potential clients.
  5. Finalize Exit Roadmap: Even from the start, maintain financial records and operational processes that are transparent and well-documented.

This example provides a structured approach to planning and operating a made-to-order manufacturing company. Tailor each aspect—from target market to machinery requirements—to reflect your specific product niche, region, and capital resources.

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